What to do if for some reason you didn’t get the link.

If you completed your purchase but haven’t received any email with the download link please follow these steps:

  1. Make sure that you have spelt your e-mail address correctly.
  2. Check your “Spam/Junk” email folder to see if the email has been blocked by your anti-spam filters. We send our delivery emails from “hello@lotusthemes.com”.
  3. You may contact our specialists for assistance at hello@lotusthemes.com. Usually, such requests are handled within 12-24 hours.
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